Application Outsourcing
Caribou Systems can provide 24/7 production support plus all modifications and services related to an application. Backed by more than a decade of proven application outsourcing performance, we combine software experience, effective project management and focused industry solutions to deliver outstanding results. Our application outsourcing services significantly reduce the cost and risks of implementing strategic applications and enable you to remain focused on core strategic initiatives.
Project Support
In addition to full outsourcing arrangements, Caribou will provide experienced consultants to supplement your in-house staff. We can offer a complete team to implement a specific application development or maintenance project, or we can provide individuals to work within your team. Our expert services include:
- New Enterprise Systems Implementations
- System Modifications and/or Configuration for New Business Offerings
- Legislative Modifications
- Claim Auto Adjudication Improvements
- System Integration
- System Migration Support
- Testing Methodology
Specialized CAPS Support
Caribou offers specialized expertise with the legacy ASA/PMSC/HMS’ CAPS® system. Since 1994, we have been supporting the nation’s leading healthcare payers in maintaining and modernizing this system. Many of Caribou’s consultants served on the original software development teams for the CAPS system, and have been working with healthcare payers for over a decade to keep their systems at top performance to meet their business needs.